Privacy Policy for Your Facilities Management Marketplace.

Effective Date: [1st November’ 2024]

Your Facilities Management Marketplace is committed to protecting the privacy of our users This Privacy Policy explains how we collect, use and safeguard your information when you use our website and services. By accessing or using the Service, you agree to the terms outlined in this Privacy Policy.

1. Use of the Service

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account.
Submit a business listing or advertisement.
Subscribe to our newsletter or request additional information.
Communicate with us via email, forms, or other means.

Personal information may include:

Name, email address, phone number, organisation you work for and designation.
Business details, such as your business name, address and industry.

1.2 Non-Personal Information

We also collect non-personal information automatically when you interact with our website, including:

IP addresses.
Browser type and operating system.
Pages visited and the duration of visits.
Referral URLs and other usage data.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons and other tracking technologies to enhance your experience. Cookies allow us to store information about your preferences and recognize you on future visits. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving the Service

To create and manage your account.
To display your business listings in our directory.
To improve the functionality and performance of the website.

2.2 Communications

To send you important updates, newsletters and promotional content.
To respond to your inquiries and support requests.

2.3 Analytics and Research

To analyze website usage and trends to improve user experience.
To conduct research and analysis related to business performance on our platform.

2.4 Legal Compliance

To comply with applicable laws and regulations.
To enforce our Terms and Conditions.

3. How We Share Your Information

3.1 With Your Consent

We will share your personal information with third parties only if you have given us explicit consent to do so.

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes of providing services to us.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs and explain your options.

3.4 Legal Requirements

We may disclose your information to comply with a legal obligation, such as a court order, government investigation or applicable law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. While we strive to protect your information, no data transmission over the internet or storage system can be guaranteed as 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access and correct any personal information you have provided to us. You can update your account information directly through the website or by contacting us.

6.2 Deletion

You may request that we delete your personal information by contacting us. Please note that certain information may be retained for legal or legitimate business purposes.

6.3 Opt-Out of Communications

You may opt out of receiving marketing emails from us by following the unsubscribe link in the emails or by contacting us. Please note that you may still receive non-promotional communications, such as account updates and service notifications.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Users

If you are accessing our website from outside India, please note that your information may be transferred to, stored and processed in India where our servers are located. By using our Service, you consent to the transfer of your data to India.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes to the Privacy Policy constitutes your acceptance of the updated terms.